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Shipping & Returns

Shipping

Domestic Shipping:

We ship all orders within Australia using Australia Post.

Delivery Timeframe:

Orders are typically received 2-5 business days after payment is processed.

Tracking Information:

You will receive a tracking number within 24 hours of placing your order. If you place an order on a Friday afternoon, expect to receive your tracking number by Monday morning.

Returns

30-Day Money Back Satisfaction Guarantee:

We stand by the quality of our products with a 30-day money back satisfaction guarantee. If our product does not meet your expectations, you can return any remaining amount for a full refund, including shipping costs.

How to Return:

  1. Contact our customer service team to initiate a return.
  2. Send back the remaining product.
  3. Once received, we will process your refund, including the cost of shipping.

We are 100% confident in our product and are committed to your satisfaction. If you have any questions or need further assistance, please contact us at contact@trysoftlandings.com.